Refund and Exchange Policy

To exchange an item purchased from our online boutique; you will need to return at your expense, any unworn bag or jewelry with all tags attached within 7  days. Please email tracking numbers and proof of insurance for your returning items to info@cindiloubags.com . We are not responsible for any lost or stolen packages. During the exchange process, your items will be inspected to ensure they’re free from the above mentioned disqualifiers. We will promptly process your new order as long as items are in sellable condition. Patrons who are making an online exchanges will be emailed order confirmation and tracking info.

WE WILL STRICTLY ENFORCE A ONE EXCHANGE PER TRANSACTION POLICY

HOLD DEPOSITS ARE NONREFUNDABLE

ALL SALES FINAL ON ALL INTERNATIONAL ORDERS
Please be advised; we track all packages